Frequently Asked Questions
Frequently Asked Questions
Raglan Shuttle provides the easiest and most time effective airport transfer option. Our service takes all the hassle out of getting to the airport as we will take you and your luggage door-to-door. We also take the most direct route getting you to your destination efficiently and with as little fuss as possible.
Yes, we pick you up from or deliver you to your doorstep from home, hotel, office or anywhere - even the beach!
No, as long as you make your booking in advance, we provide an on demand service. We calculate your pickup time based on your flight departure time.
Yes, we can drive you at anytime provided we are given at least 24 hours notice.
Sometimes we have passengers needing to travel to or from the airport at the same or similar times. If all passengers agree to share the ride we adjust collection times to suit all passengers and advise reduced price and update collection details.
Our starting prices are based on 1-2 passengers travelling together to or from various destinations.
Raglan Shuttle provides door-to-door airport transfers to or from Raglan and surrounding areas including Whale Bay, Te Uku, Te Mata, Te Akau, Waitetuna, Te Pahu, Te Kohwai, Ngaruawahia and Huntly
Your driver will be waiting for you at the airport holding a passenger name board for you to identify. At Auckland International Airport the driver meeting place is near the front of McDonalds (ground floor, arrivals hall) At Hamilton Airport the driver meeting place is near the escalator.
Yes. To avoid disappointment we strongly recommend you book Raglan Shuttle with at least 24 hours in advance. We can accept bookings up to 12 hours prior to the pick up time however we require a phone booking to be able to confirm and coordinate this service.
The shuttle price includes 1 standard check in bag and 1 standard carry on bag per passenger. If your luggage is excess or oversize we may need to charge extra for using a larger vehicle or using the luggage trailer.
Yes you can - all bookings received are considered private in the first instance - just let us know if you would be keen to share if a shared ride becomes available
We have a range of vehicles available - from shuttle cars (up to 3 passengers) to shuttle van (up to 11 passengers) and our shuttle bus (up to 24 passengers)
Yes we can take surf boards on our roof soft racks. We also have a trailer which can to cater for large/long boards or other oversize items. It is important to let us know your board length when you make your booking so that we can prepare your shuttle in advance. We do not charge for surfboards that can fit on the shuttle vehicle. If a trailer is required we charge a one-off fee of $20.